OUT OF STOCK BOOKS
Almost any book can be ordered if out of stock. Most books will take 3-5 days to get into the store during the first week of school and 7-10 business days thereafter. There will be an occasional book that can't be reordered; check the note under price on the website. We also have students getting refunds for the first week, so please keep checking back with us on the books we might be out of initially. As soon as a refund occurs that book is immediately added back into our inventory. There are a few books only available for reorder in store. Again, check note under price on website.
What is a pickup or prepaid book? Pickups and prepaid book = are books we are out of stock and the student wants us to order.
The student will pay for a book to be ordered. We will guarantee the book to be in stock in 3-5 business days during the first week of school, after the first week it can take 7-10 business days. Some books we can get in our store within 2 days. If for some reason we are unable to order this book, a full refund will be given after 5 days. The only way a student can get a refund after paying for the books is if we are unable to find the book or the student can put the book back on our shelf for another student to rent and when it rents we will call you in for a refund. This last policy has worked quite well for our students in the past. Once a pickup is ordered by TRI there are no REFUNDS. This book is a special order strictly for you. Please make sure you need this book before doing a pickup since there are NO refunds given. If you do not come to pick up the book that we ordered for you there are still no refunds for rented books. If you purchased the book that was on backorder we will only hold the item for the semester in which you bought it and if not picked up we will destroy it at the end of the semester. If you have any questions please do not hestitate to ask our customer service representatives.