FAQ about Returning

Q: WHAT IF I DROP A CLASS?
A
:  We give the first three days of school to get a full refund with no questions asked, after that you have the first week of school to get a full refund when you provide proof that you have dropped the class and can show an old schedule and a new schedule.

Q: CAN I GET A REFUND THROUGHOUT THE SEMESTER?
A:  Refunds are only issued out the first week of school,  however, we do offer any student at any time to drop your book off and we will gladly put it back on our shelf for another student to rent it out.  In the event the book rents, we then call you in to receive a full refund.  Yes, you can do this for prepaid book, too.

Q: ARE THERE ANY LATE FEES?

A:  Late fees apply when books are not returned at the end of the semester.

Q: WHAT IF I DON'T RETURN BY LAST DAY OF FINALS?
A:  Check on our website for your school you attend for late fees that will apply.

Q: CAN I REALLY SWAP OUT ANY BOOK AT ANY TIME?

A:  Yes, you can. You just pay the difference in the book prices, either you owing us or we owe you.

Q: WHAT IF MY MOM STEALS MY BOOK?
A:  If your mom or anyone else happens to steal your book, it comes back to whomever rented the textbook is responsible for returning your textbooks.

Q: IS YOUR BOOK DROP ALWAYS OPEN?
A:  Book drop is only to be used for after hours. It is closed during our business hours.

Q:  CAN YOU COME GET MY BOOKS FROM ME?
A:  A simple email or phone call is needed if a student has a problem getting their books back in. On occasion we have been known to meet students to get our books back in. We try our best to work with each situation that is thrown our way.

Q: WHAT EXACTLY IS REPLACEMENT COST?
A:  Replacement cost is the list price of the textbook.  Your rental does NOT go toward this cost.


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CHANGES TO OUR REFUND POLICY:

 Refunds are only given for dropped classes with proof or wrong books issued for the first three days of summer school and the first five days of spring/fall semesters.  

 


 

WE ACCEPT DEFERRED PAYMENTS, WHILE YOU ARE WAITING ON YOUR VOUCHER MONEY TO COME IN! INQUIRE ABOUT IT INSIDE OR CALL US! 

 

 

BRING A FRIEND THAT HAS NEVER BEEN TO OUR BUSINESS AND YOU GET $5.00 OFF YOUR TOTAL BILL